Privacy Policy

This Privacy Policy explains how we collect, use, and process your personal data when you use our online store at https://3dmaxa.com. We are committed to protecting your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, and ensuring your data is handled securely and lawfully.

Data Controller

The data controller is the operator of this online store. For any questions or requests related to your personal data, you can contact us via email: info@3dmaxa.com

Data We Collect

We may collect the following categories of personal data:

1. Email address
2. Order and transaction details
3. IP address and device data
4. Cookies and session-related technical data
5. Name and other contact information (if voluntarily provided)

We do not collect any sensitive personal data (special categories of data under Article 9 of the UK GDPR).

Purpose and Legal Basis for Processing

We process your personal data only for specific and legitimate purposes, based on the legal grounds provided by the UK GDPR:

1. To fulfil and manage orders – based on the necessity for contract performance
2. To comply with legal obligations, such as tax or accounting – based on legal compliance
3. To prevent fraud, provide support, and improve our services – based on our legitimate interest
4. To send marketing communications – only with your prior consent

Cookies and Analytics

We use cookies and analytics tools to improve the website’s performance. Analytics tools (e.g. Google Analytics or similar) are only activated after you provide consent through the cookie banner or settings. For more information, see our Cookie Policy.

Data Sharing

We do not sell your personal data. We may share it only with third parties where necessary to operate our store:

1. Payment processors (e.g. Stripe, PayPal)
2. Hosting and cloud service providers
3. Legal and accounting advisors (if applicable)
4. Competent public authorities – only as required by law

If data is transferred outside the UK or EEA, we ensure an adequate level of protection through appropriate safeguards such as Standard Contractual Clauses (SCC) or equivalent mechanisms recognised under UK law.

Data Retention

We retain personal data only as long as necessary for the purposes described above or to comply with legal obligations:

1. Orders and transaction data – at least 6 years (in accordance with UK tax and accounting requirements)
2. Contact details – until consent is withdrawn or 2 years of inactivity
3. Cookies – according to their specific expiration periods (see Cookie Policy)

Your Rights Under UK GDPR

You have the following rights under the UK GDPR:

1. Right to access your data
2. Right to rectify inaccurate data
3. Right to erasure (“right to be forgotten”)
4. Right to restrict processing
5. Right to data portability
6. Right to object to processing
7. Right to withdraw consent at any time
8. Right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

To exercise these rights, please contact us via the email provided above.

Data Security

We implement appropriate technical and organisational measures to ensure the security of your personal data, including encryption, access control, authentication, and system monitoring.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects on users.

Changes to This Policy

We may update this Privacy Policy to reflect changes in data practices or legal requirements. Updates will be published on this page with the revised date.

Data Controller

This website is owned and operated by:

SKMG GROUP LIMITED: Studio No. 11, 138 Marylebone Road, London, England, NW1 5PH

Email: info@3dmaxa.com

Phone: +447936765130

Website: https://3dmaxa.com

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, SKMG GROUP LIMITED is the data controller responsible for the processing of your personal data.